Absolute Weddings

About Absolute Weddings

About Us

Products

• Why can't I add a specific product to my cart?
• How can I personalise a specific product?
• How can I find a specific product?

Ordering

• How do I place an order?
• Can I order a sample of a specific product?
• Can I place an order over the telephone?

Payment

• What credit cards do you accept?
• What other payment methods do you accept?
• Will tax be charged on my order?

Currency

• What currency are prices in?
• Can I see prices in a different currency?
• How do I change my viewing currency?

About Us
WHAT IS ABSOLUTE WEDDINGS IS ALL ABOUT?

We are an online wedding accessory store offering an incredible range of accessories and decorations created exclusively with today's busy Brides and Grooms in mind. With all this variety, you will appreciate the ease and convenience of shopping from your home. Best wishes and good luck as you prepare for your Special Day. BACK TO TOP

Products
WHY CAN'T I ADD A SPECIFIC PRODUCT TO MY CART?
Your product may be marked as out of stock, unavailable to your location, or discontinued. For items marked as out of stock you can choose to be notified as soon as they come back in stock by emailing us with the details. Items that have been discontinued are no longer available. Please contact sales@absoluteweddings.com.au for more information.
BACK TO TOP

HOW CAN I FIND A SPECIFIC PRODUCT?
Here are some easy ways to find products in our online catalog:

Use the "Products" menu to browse through our catalogue by category or subcategory.

To search for a specific product, enter your keywords in the "search" box on any page. To see all our products, use the Alphabetical Product List and browse through thousands of wedding accessories.
BACK TO TOP

Ordering
HOW DO I PLACE AN ORDER?
When you find a product you like, click on the image to view more details about the product. Once you have selected the appropriate options, click the "Add To Cart" button to add the item to your shopping cart. The item will be added to your cart, and you will be given the option to continue shopping or to view the contents of your cart.

You may view your shopping cart at any time buy clicking on the shopping cart icon located at the top of each page or by clicking the "View Cart" link located on the bottom of each page.

When you are completely satisfied with your order click "Proceed to Checkout". This will take you to our secure server where you can enter your payment and shipping options. All transactions are encrypted for your security.

After you enter your payment and shipping information, you will be asked to confirm your details and approve your order. Once your order is approved, you will receive a confirmation E-mail that contains your order details.
BACK TO TOP

Payment
WHAT CREDIT CARDS DO YOU ACCEPT?
We are happy to accept Pay Pal, MasterCard and Visa. All Credit Card information is securely processed
BACK TO TOP

WHAT OTHER PAYMENT METHODS DO YOU ACCEPT?
You may place your order and pay with a credit card by fax at 07 55 947 254
BACK TO TOP

WILL TAX BE CHARGED ON MY ORDER?
All prices include GST.
BACK TO TOP

Currency
WHAT CURRENCY ARE PRICES IN?
All Prices are in Australian Dollars.
BACK TO TOP

Shipping
WHAT ARE YOUR SHIPPING RATES?

**WITHIN AUSTRALIA:***	SURFACE SHIPPING	EXPRESS
Orders Up To $75.00 AUD	$10.00 AUD	$15.00 AUD
Orders Up To $150.00 AUD	$15.00 AUD	$20.00 AUD
Orders Up To $300.00 AUD	$20.00 AUD	$25.00 AUD
Orders Up To $500.00 AUD	$25.00 AUD	$35.00 AUD
Orders Over $500.00 AUD	Actual Costs	Actual Costs

TO INTERNATIONAL:		INTERNATIONAL AIR SHIPPING
Orders		Actual Costs

*Due to the current fluctuation of fuel rates, a Fuel Surcharge may be added. In rare cases an order may contain unusually large quantities of bulky or heavy items. In cases where freight costs far exceed above rates you will be notified of any additional costs before the order is shipped.
BACK TO TOP

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Our Shipping timeline is as follows:
Surface Mail: 10 business days or earlier (varies with location).
Express Air Shipping: 5 business days or earlier(varies with location).
International Air Shipping: 2 weeks or earlier (varies with location).
However, shipping times will depend on availability of stock
BACK TO TOP

DO YOU SHIP INTERNATIONALLY?
Yes we will ship anywhere worldwide. You will be responsible for any custom or duty charges that may be applicable.
BACK TO TOP

Returns
CAN MERCHANDISE BE RETURNED?
We stand behind our products 100 per cent. If you are not completely satisfied, you must contact us within 7 days for an exchange*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Exchange credit amounts for any returns will apply only to the purchase price of the product. Shipping and processing charges will not be refunded.

*IMPORTANT
No returns on opened products, food/candy items or coloured decorations such as streamers, candles, etc.
NOTE: Colours vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact colour match for every item, small variations in colour serve to enhance the overall effect of your colour scheme. Products seen on the online catalogue do not always represent an identical colour match. Colour reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor.
BACK TO TOP

Safety, Security, and Privacy
HOW SECURE IS YOUR WEBSITE?
Your need for privacy is a priority. Because of this, we have taken the appropriate measures to secure all confidential information provided when making purchases. SSL (Secure Socket Layers) is used to safeguard against hacker intrusion. Any information provided for the purpose of processing an online order remains private and will never be sold to outside parties.
Your personal information will remain the exclusive property of Absolute Weddings.
BACK TO TOP

WHAT IS YOUR PRIVACY POLICY?
Your privacy is our priority. Click here to review our detailed privacy policy.
BACK TO TOP

Additional Questions
WHAT WILL HAPPEN IF YOU DO NOT HAVE AN ITEM IN STOCK?
We will always try to get your ordered items to you as quickly as possible. However, if we do not have your ordered items in stock we may need to ship the product/s from overseas. This may delay delivery of your order by up to four weeks. If this is the case we will immediately contact you on receipt of your order to advise the actual delivery date. Items temporarily out of stock at time of shipping will be marked "B/O" (Back Order). Freight costs that result from product additions will be the responsibility of the customer.
BACK TO TOP

WHAT WILL HAPPEN IF YOU ARE NOT AT HOME WHEN WE DELIVER?
The courier driver will leave a card notifying that they attempted to deliver your order. You will then need to collect your parcel from their depot or incur an additional $10.00 delivery fee for the courier to deliver your order the next day. If you do not wish to incur this $10.00 fee please state on your order "Leave at door if no one home". Absolute Wedding will not be responsible for misplaced or stolen orders left at your premises under this arrangement.
BACK TO TOP